Assistance to Nationals
Urgent Help and Support to Filipinos in Distress
Filipinos in genuine distress need not set an appointment with the Embassy. However, it is advisable that you contact us immediately first. Our ATN Unit or the Philippine Overseas Labor Office (POLO) will try to get back to you soonest.
Our contact information
a. For labor related matters of POEA/OWWA/POLO-registered OFWs
Landline : +64 260 1161
Email : polo.newzealand@philembassy.org.nz
b. For non work related concerns and other categories of Overseas Filipinos (OFs)
Hotline : +64 220 746 517
Landline : +64 4 890 37 41/42/44 ext. 710 (office hours only, M-F, 9am–6pm)
Email : atn@philembassy.org.nz
FB Messenger : https://www.facebook.com/PHLinNZ
Please submit the following via ATN Unit and POLO emails:
- Duly accomplished ATN Form downloadable at https://dms.philembassy.org.nz/website/download-forms/assistance-to-nationals/180-atn-form/file
- Clear scanned copies of passport data page
- Clear scanned copy of visa
- Clear scanned copies of other pertinent documents